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Fundamentals of Cross Cultural Communication

Fundamentals of Cross Cultural Communication

Overview/Description

In today’s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain various dimensions of a culture and how they affect the communication between individuals from different cultures by identifying the requirements of successful cross-cultural communication.

Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. The course takes you through the communication styles for high or low-context situations and provides some key guidelines to improve your cross-cultural communication based on Hofstede's cultural dimensions model.

It helps you recognize behaviors that can hinder cross-cultural communication and suggests suitable actions to overcome them. It also offers some tips and strategies to build rapport across cultures.

This eLearning course covers the following topics in detail:

Culture and Its Effect on Communication Communicating Across Cultures
Improving Communication in Cross-cultural Relationships Communicating with a Cross-cultural Audience
Dispute Resolution in International Contracts

Target Audience:

  • Individuals who want to develop and refine their cross-cultural communication skills
  • Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers.

T&C

Dear Participant,

When you register online/by phone/in person/by email for KnowledgeWoods E-Learning Program, you agree to abide by the following terms and conditions:

  • Payment Policy

- Full payment of the product is to be made via Current Dated Cheque / Demand Draft / Online Transfer / Credit Card.

- The payment has to be explicitly acknowledged by KnowledgeWoods Consulting Pvt. Ltd. employee over email.

- Cheque should be made in favor of "KNOWLEDGEWOODS CONSULTING PVT. LTD" payable at New Delhi. You also have an option to pay by credit card, debit card, cheque, or wire transfer via CCAvenues.

- In case, you have chosen to pay by Cheque – Your registration would be confirmed only upon successful realization of the Cheque i.e. when your cheque is cleared and we receive your funds in our account.

- In the event a Cheque is returned for insufficient funds, we will allow Two (2) Business days for you to make full payment. An additional fee of INR 500/- will be charged for each returned cheque.

  • Refund Policy

- There will be no refunds in any case whatsoever.

  • Jurisdiction – Dispute

- In case of any disputes, all laws shall be governed by New Delhi, India jurisdiction.

  • Validity

- The validity cannot be broken or divided into parts. This is a continuous duration and is applicable from the date of course activation.

  • Deliverables

- All deliverables are in electronic form and no component will be physically shipped or delivered.

  • E-Certificate

- On successful completion of the course, an E-Certificate shall be mailed electronically. No paper/physical shipment will be done.

- The participant can print a copy of the certificate for personal use.

  • Currency Conversion Charges

- While making an online payment from any other country using currency other than INR, there could be currency conversion charges levied by the bank.

- These charges are to be borne by the customer only.

  • Start Date or Activation Date

- The start date will not be later than 3 working days after payment is received from the customer and realized by the bank.

- In case of advance purchases, the customer will have the option of specifying the activation date at the time of registration.

  • Minimum Hardware/Software Requirement

- The customer has to undertake the responsibility of checking the hardware and software requirements/pre-requisites before making a purchase.

  • Windows – Windows XP or above ; Mac OS(Safari: 5.1.8 or later)
  • Browser – IE 8 or above ; Firefox 31 or later ; Chrome 29 or later
  • Hardware : Course supports the minimum hardware specifications for all supported operating systems.
  • Mobile: Android 4.1 and later ; Apple iOS 7.x, 8.x ; BlackBerry OS10

Network: Minimum 256kbps ; recommended 512 Kbps or above.

- The courses are hosted on a web server hence require internet connectivity. Please read the minimum requirement very carefully.

  • Up-Time - 99%

- There will be frequent outages planned for maintenance purposes. This might require patch uploads, version updates and other necessary housekeeping jobs.

- There will be scheduled downtime announced to keep the system in a healthy running state. Customer cooperation is expected in such situations.

- However, such system downtime shall not exceed 1%.

  • Customer Support

- Post sales, all queries regarding delivery, functionality, access or problems has to be communicated to customer support desk through email, phone or chat.

KnowledgeWoods Consulting Pvt. Ltd. reserves the right to amend these Terms and Conditions at any time and without prior notice.