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ITIL Certification (ITIL®4 Foundation)

Based on Best Practices in IT Service Management – ITIL Certification is a globally recognized examination-based professional credential program accredited & offered by AXELOS and managed by PeopleCert – both are the leading Player in Global Certifications Industry. With ITIL certification, professionals in the IT department can develop and execute a structured organizational mind-set to ensure that the business goals are achieved through IT.

ITIL® 4 Foundation Certification has been specifically designed for IT Project Infrastructure Staff working across industry verticals like IT/ITeS, Software, Construction, Power/Energy, Government, Defence, Telecom, Manufacturing, Research & Development, Product Development, Oil & Gas, to name a few.

ITIL Certification is based upon ITSM, a concept that enables an organization to maximize business value from using information technology. It's more than just hosting platforms and deploying solutions; the ITIL course is all about aligning asset management with strategy, planning, user infrastructure and service management.

This Certification serves as a foundation to build a career in the IT Infrastructure/IT Service Support Role. ITIL training is one of the most recognized and adhered to bodies of knowledge in IT Service Management. ITIL 4 certification helps establish goals, policies, and standards that meet business needs.

Top companies recommend their IT, Networking, Desktop Support, IT Infrastructure Support, Database Support, Application Support to become ITIL® Certified as they know what to expect from an ITIL® Certification Holder, as opposed to someone else with the same Degree/Diploma but no ITIL® Certification.

Delivering 300+ ITIL Training sessions to 25000+ participants, KnowledgeWoods™ has emerged as a Trusted Partner for the ITIL® 4 Foundation Certification Initiative.

Keeping in mind the value of ITIL® Certification in an IT professional's career, we provide you with multiple training modes like Classroom, LIVE learning & e-Learning to clear your ITIL® Certification and boost your career in IT Infrastructure Services role.

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Objective

Objectives of ITIL®4 Foundation Certification

Delivered by an experienced ITIL® Certified Trainer & Practitioner, KnowledgeWoods™ ITIL®4 Foundation Certification Program objectives are:

  • Acknowledge the Key Concepts of ITIL Service Management
  • Understand how an organization can benefit from the ITIL Guiding Principles
  • ITIL Service Management
  • Learn about 4 dimensions of ITIL Service Management
  • Understand about components and purpose of ITIL Value System and activities of Service Value Chain and their interconnection
  • Activity of The Service Value Chain
  • Learn about Continual Service Improvement key concepts
  • Learn how ITIL best practices contribute to value chain activities

     

     

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    Skills Covered In Our ITIL Training

    • ITIL Core principles
    • ITIL process models
    • Involvement in organization transformation
    • Value Co creation
    • Agility continuation
    • Service improvement in continual manner
    • Management of Incidence, risks and problems
    • Service disruption minimization
    • Value of service quantification and demonstration
    • ROI maximization along with benchmarking services.
    • Management of customer expectations
    • Get value for money
    • Service level management
    • Customer experience Improvements in customer experience
    • Efficiency in ITSM

    How to become ITIL® 4 Certified

    • Undertake ITIL® Training based on AXELOS Guidelines
    • Attempt Mock Exams
    • Schedule ITIL® 4 Exam
    • Pass ITIL® 4 Exam
       Foundation Certificate
    • Two (2) Days Classroom Training/24 Hours of eLearning
    • PDUs Certificate
    • Five (5) Mock Test

    What can KnowledgeWoods do for you?

    • Assess Participant's Profile
    • Provide Road Map for ITIL® Certification
    • Share Details about Costs associated with ITIL® Exam
    • Provide Options to attend Exam Training via
      - Classroom
      - Live Learning
      - E-Learning
    • Query Handling Facility over E-mail
    • ITIL® Exam Mock Tests
    • Dedicated & Toll Free Customer Support for
      - ITIL Application Submission
      - Exam Booking