PAYMENT TERMS & CONDITIONS – CLASSROOM TRAINING

(Designed to Help You Succeed and Allow us to Function Optimally as an Organization)

- At KnowledgeWoods (Knowlett Learning Company_- We are confident of our new line of PMP^® Training Deliverables that we offer the participants with 100% Pass - Money Back Guarantee.

- Our Unique, copyrighted Training Methodology allows the best possible approach to prepare & successfully clear the PMP^® Exam.

- Certified Trainers with Relevant Hands-on Industry Experience, World Class Courseware based on Latest Adult Learning Techniques, Online Question Banks with Graphical Reports, and Dedicated Post Training Support have been developed and regularly updated to help participants Pass the PMP^® Certification Exam at the very First Attempt!

- Results speak for themselves - Over 97% of our past participants clear the PMP^® Exam on the very First Attempt! On top of it, our 100% Pass - Money Back Guarantee awards you with peace of mind which comes from knowing you selected the Right Partner - KnowledgeWoods (Knowlett Learning Company) for your professional development!

We Wish you Good Luck!

Dear Participant/PMP^® Certification Aspirant,

When you register online/by phone/in person/by email for the Four (4) Days KnowledgeWoods SURESHOT™ PMP^® Certification Program, you agree to abide by the following terms and conditions:

Program Registration:

Kindly Note that registration for a particular program cannot be considered guaranteed until and unless:

- Full payment of the Program Charges is made via Current Dated Cheque / Demand Draft / Online Transfer/ Credit Card / Paytm / UPI within Two (2) Days of the Registration and in any case before the program start date.

- Has been explicitly acknowledged by Knowlett Learning LLP. employee over Email.

- Online Admit Card has been issued to you which is mandatory to carry on the First (01) Day of the Training Program.

- Cheque should be made in favor of "KNOWLETT LEARNING LLP" payable at NOIDA U.P. You also have an option to pay by credit card, debit card, Cheque, or wire transfer via  Razorpay payment gateways.

Kindly note, we do not have any association/partner companies in Bengaluru, Hyderabad, and Chennai – and any financial transaction or otherwise has to be done with our Knowlett Learning LLP. employee only.

- In case, you have chosen to pay by Cheque – Your Seat would be confirmed only upon successful realization of the Cheque i.e. when your Cheque is cleared and we receive your funds in our account.

- In the event a Cheque is returned for insufficient funds, we will allow Two (2) Business days for you to make the full payment.

- An additional fee of INR 500/- will be charged for each returned cheque.

- Lack of payment for any reason whatsoever may result in collection proceedings and we reserve the right to notify PMI^® that your Course Transcript or Certificate has been suspended due to non-payment.

- The Program Charges cover the registration/participation charges and all other Program Deliverables in addition to snacks/lunch during Four (4) Days Training Program.

- You will have access to Ten (10) Sets of Online Mock PMP^® Examination for 60 days from the training completion date.

- Mock Tests will be Activated upon YOUR Request via Email to- support@knowlettlearning.com during Working Hours: 10 am - 6 pm, Monday to Friday.

Kindly Note: If a participant makes payment via credit card, he/she undertakes not to authorize a chargeback for any reason whatsoever. Terms and Conditions mentioned on this page shall be the only deciding factor for refund of money in all/every circumstance.

Program Cancellation Policy:

- We may have to cancel any particular program due to inclement weather, instructor illness, insufficient enrollment, or other unforeseen circumstances.

- We understand and appreciate your commitment to PMP^® Certification Exam and, as such, we will make all the reasonable efforts to reschedule a canceled program or make alternate arrangements to provide you with the training.

- You have the option to re-schedule the program or enroll for a similar program available at another time or choose to obtain a full refund.

- All refunds are processed in Fifteen (15) business days from the scheduled program end date.

Fees Refund & Program Rescheduling Policy:

- To deliver an enriching experience to you, KnowledgeWoods (Knowlett Learning Company) Team puts a lot of hard work behind the scenes – Logistics, Hotel Arrangements, and Travel Arrangements, etc.

- As such, it becomes necessary to levy fees if you chose to Cancel Your Registration or Do not Attend Full Four Days of Training Program at once.

- If a candidate cannot attend a booked course or examination, it is the candidate's responsibility to INFORM Knowlett Learning LLP. by email as soon as possible.

- If you cancel after registration before Seven (07) business days of the actual program start date, you will be charged INR 2,500/- towards the cancelation fees.

- Cancelation within Seven (7) business days of the actual program start date will result in forfeiture of the entire course fee.

- All refunds will be processed Thirty (30) business days after the end date of the actually scheduled program.

- You also have the option to postpone your program to another program subject to availability and KnowledgeWoods (Knowlett Learning Company) Management approval.

- No re-scheduling fee is levied if re-scheduling is done before Seven (07) business days prior to the actual class start date, otherwise a Nominal Rescheduling fee of INR 2000/- is levied.

- Cancelation of postponed program results in forfeiture of program charges.

- For you to clear PMP^® Certification Exam at the very FIRST ATTEMPT, KnowledgeWoods (Knowlett Learning Company) strongly recommends you to Attend Full Four Days of Training Program at one go i.e. continuously.

Kindly Note: In case you are not able to attend the Four Days Training program at once:
- 100% Pass - Money Back Guarantee stands null and void.
- Rescheduling Charge of INR 3200/- will be levied.
- 35 Contact Hour Certificate will be On-Hold/Will Not be Issued till you complete the Four Days Training Program.

Copyrights and Proprietary Property:

- We will provide you manuals and other material which are copyrighted proprietary property of Knowlett Learning LLP.

- All copyrights relating to any course materials provided or made available by us or any other party during the program remain the sole property of the holder of the copyright.

- Therefore, no part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without our prior written consent.

- Any such reproduction, storage, or transmittal of copyrighted material constitutes a violation of the PMI^® code of ethics and will be reported to PMI^® leading to the suspension of your PMP^® Credential.

- YOU HEREBY WARRANT AND REPRESENT THAT YOU HAVE REGISTERED FOR THE KNOWLEDGEWOODS SURESHOT™ PMP^® CERTIFICATION PROGRAM SOLELY FOR THE PURPOSE OF PREPARING FOR THE PMP^® CERTIFICATION EXAM.

AND

- THAT YOU HAVE NO DIRECT OR INDIRECT RELATIONSHIP WITH ANY ENTITY/INDIVIDUAL/CONSULTANT WHICH PROVIDES TRAINING FOR THE PMP^® CERTIFICATION EXAM.

AND

- THAT YOU WILL NOT ALLOW ANY OTHER PERSON TO READ THE MATERIALS AND ATTEMPT PRACTICE TESTS FROM KNOWLETT LEARNING LLP.

MOST IMPORTANT: 100% Pass – Money Back Guarantee Terms:

KnowledgeWoods (Knowlett Learning Company)  has been the First and till-date, the only training provider in India to offer the most transparent, easy to understand 100% Pass - Money Back Guarantee for their training programs leading to various PMI^® Certifications like PMP^® Certification and CAPM® Certification just to name a few.

If you are not able to CLEAR the PMP^® Certification Examination in your First Attempt we will:
a) PAYBACK your Training Fees (Rs 2500/- will be deducted towards Study Material & other Administrative Charges).
b) Analyze your Exam Results.
c) Provide Web-based/Phone based coaching for PMP^® Certification Examination.

PRE-CONDITION:
- You must take the PMP^® Certification Examination within Sixty (60) Days after the Four Day Training Session.
- You have attended the Full Four Days training program without any interruption.
- You have completed (Attempted all Questions) all the Ten (10) Sets of Online Mock PMP^® Exam with 80% marks provided by KnowledgeWoods (Knowlett Learning Company) prior to appearing for PMP^® Certification Exam.

Kindly note: KnowledgeWoods Online Exam System generates Automatic, Candidate-wise Report for Mock Exam Attempted and your respective scores in the Mock Exam. As such, to meet the pre-requisites, and more importantly to clear the PMP^® Examination at the very First Attempt, it becomes mandatory to complete (Attempted all Questions) all the Ten (10) Mock PMP^® Exams with 80% marks provided by Knowlett Learning LLP.

- THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, BY KNOWLETT LEARNING LLP.

- PLEASE NOTE AND BE ADVISED THAT APART FROM WORLD-CLASS PROGRAM DELIVERABLES, GUIDANCE AND DEDICATED POST-TRAINING SUPPORT, KNOWLETT LEARNING LLP. WILL NOT PROVIDE ANY OTHER ASSISTANCE, EXPRESSED, IMPLIED OR ASSUMED.

- THE REFUND WOULD BE PROCESSED WITHIN SIXTY (60) DAYS OF YOUR SUBMITTING THE PMP^® EXAM TRANSCRIPT/SCORESHEET TO KNOWLETT LEARNING LLP.

- KNOWLETT LEARNING LLP. LIABILITY IS RESTRICTED TO THE AMOUNT YOU HAVE PAID FOR THE PROGRAM ONLY NOT EXCEEDING THE PROGRAM FEE IN ANY/ALL CASES.

- Knowlett Learning LLP. reserves the right to amend these Terms and Conditions at any time and without notice.

Dear Participant/PMI^® Certification Aspirant,

When you register online/by phone/in person/by email for the Four (4) Days KnowledgeWoods SURESHOT™ PMP^® Certification Program, you are agreeing to abide by the above mentioned terms and conditions.

PAYMENT TERMS & CONDITIONS – LIVE LEARNING

Program Registration:

- Kindly Note that registration for a particular program cannot be considered guaranteed until and unless:

- Full payment of the Program Charges is made via Current Dated Cheque / Demand Draft / Online Transfer/ Credit Card / Paytm / UPI within Two (2) Days of the Registration and in any case before the program start date.

- Has been explicitly acknowledged by Knowlett Learning LLP. employee over Email.

- Kindly note, we do not have any association/partner companies and any financial transaction or otherwise has to be done with our Knowlett Learning LLP. employee only.

- You undertake not to request the bank for a chargeback on the fees paid for any service offering. Dispute / Disagreements, if any, have to be settled with Knowlett Learning LLP.

- Lack of payment for any reason whatsoever may result in collection proceedings and we reserve the right to notify PMI^® that your Course Transcript or Certificate has been suspended due to non-payment.

- The Program Charges cover the registration/participation charges and all other Program Deliverables.

- You will have access to Ten (10) Sets of Online Mock PMP^® Examination for 60 days from the training completion date.

- Mock Tests will be Activated upon YOUR Request via Email to- support@knowlettlearning.com during Working Hours: 10 am - 6 pm, Monday to Friday.

Kindly note: This program is not meant for participants looking to build competency on Project Management. It is a Four Day, power-packed crash course to help participants clear PMP^® Certification Exam at the First Attempt.

Important: What to Expect from the Program:

- Discussion on Guide to PMBOK^® based Project Management Best Practices: 49 Process Groups, 10 Knowledge Areas.
- Key Project Management Concepts on which participant will be tested in PMP^® Certification Exam.
- How to Pass PMP^® Exam at First Attempt?

Important: What NOT to Expect from the Program:

- Industry Vertical Specific/Project Specific Examples to demonstrate the applicability of Project Management Best Practices.
- Project Management Templates Discussions.
- Discussion on Every/any Project Management Concept out of scope for PMP^® Exam, Project Management Methodology like AGILE, SCRUM, etc.
- Discussion on Applicability of Guide to PMBOK^® in real life, business scenarios.

Program Cancellation Policy:

- We may have to cancel any particular program due to instructor illness, insufficient enrollment, or other unforeseen circumstances.

- We understand and appreciate your commitment to PMP^® Certification Exam and, as such, we will make all reasonable efforts to reschedule a canceled program or make alternate arrangements to provide you with training.

- You have the option to re-schedule the program or enroll for the similar program available at another time or choose to obtain a full refund.

- Such refunds are processed in Fifteen (15) business days from the scheduled program end date.

Fees Refund & Program Rescheduling Policy:

- To deliver an enriching experience to you, KnowledgeWoods Knowlett Learning Team puts a lot of hard work behind the scenes.

- As such, it becomes necessary to levy fees if you choose to Cancel Your Registration or Do not Attend Full Days of Training Program at once.

- If a candidate cannot attend a booked course, it is the candidate's responsibility to INFORM Knowlett Learning LLP. by email as soon as possible.

- If you cancel your registration before 21 business days of the actual program start date, you will be entitled to a full refund. Cancellation before (07) business days of the actual program start date, you will be charged INR 2500 towards the cancelation fees.

- Cancelation within Seven (7) business days of the actual program start date will result in forfeiture of the entire course fee.

- All refunds will be processed within Thirty (30) business days after the end date of the actually scheduled program.

- You also have the option to reschedule your program to another program subject to availability of seat and Knowlett Learning  Management approval.

- No re-scheduling fee is levied if re-scheduling is done before Seven (07) business days prior to the actual class start date, otherwise a Nominal Rescheduling fee of INR 2000 is levied.

- Cancellation of postponed program results in forfeiture of program charges.

- If you missed out on any class/session – you will be provided with access to the recorded session for that class/session free of charge within 24 hours. If you wish to attend the missed class you could book the same in next available class by paying a fee. The Charges for the same will be INR 400 per hour. However, your Money Back Guarantee would stand null and void.

Kindly Note: For you to clear the PMP^® Certification Exam at the very FIRST ATTEMPT, KnowledgeWoods strongly recommends you to Attend the Complete Training Program at one go i.e. continuously.

System Requirements:

Copyrights and Proprietary Property:

- We will provide you manuals and other study material which are copyrighted proprietary property of Knowlett Learning LLP.

- All copyrights relating to any course materials provided or made available by us or any other party during the program remain the sole property of the holder of the copyright.

- Therefore, no part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without our prior written consent.

- Any such reproduction, storage, or transmittal of copyrighted material constitutes a violation of the PMI^® code of ethics and will be reported to PMI^®, leading to the suspension of your PMP^® Credential.

- YOU HEREBY WARRANT AND REPRESENT THAT YOU HAVE REGISTERED FOR THE KNOWLEDGEWOODS PMP^® REFRESHER BOOTCAMP PROGRAM SOLELY FOR THE PURPOSE OF PREPARING FOR THE PMP^® CERTIFICATION EXAM.

AND

- THAT YOU HAVE NO DIRECT OR INDIRECT RELATIONSHIP WITH ANY ENTITY/INDIVIDUAL/CONSULTANT WHICH PROVIDES TRAINING FOR THE PMP^® CERTIFICATION EXAM.

AND

- THAT YOU WILL NOT ALLOW ANY OTHER PERSON TO READ THE MATERIALS AND ATTEMPT PRACTICE TESTS FROM KNOWLETT LEARNING LLP.

MOST IMPORTANT: 100% Pass – Money Back Guarantee Terms:

KnowledgeWoods (Knowlett Learning Company) has been the First and till-date, the only training provider in India to offer the most transparent, easy to understand 100% Pass - Money Back Guarantee for their training programs leading to various PMI^® Certifications like PMP^® Certification and CAPM® Certification just to name a few.

If you are not able to CLEAR the PMP^® Certification Examination in your First Attempt we will:
a) PAYBACK your Training Fees (Rs 2500/- will be deducted towards Study Material & other Administrative Charges).
b) Analyze your Exam Results.
c) Provide Web-based/Phone based coaching for PMP^® Certification Examination.

PRE-CONDITION:
- You must take the PMP^® Certification Examination within Sixty (60) Days after the Four Day Training Session.
- You have attended the Full Four Days training program without any interruption.
- You have completed (Attempted all Questions) all the Ten (10) Sets of Online Mock PMP^® Exam with 80% marks provided by KnowledgeWoods (Knowlett Learning Company) prior to appearing for PMP^® Certification Exam.

Kindly note: KnowledgeWoods Online Exam System generates Automatic, Candidate-wise Report for Mock Exam Attempted and your respective scores in the Mock Exam. As such, to meet the pre-requisites, and more importantly to clear the PMP^® Examination at the very First Attempt, it becomes mandatory to complete (Attempted all Questions) all the Ten (10) Mock PMP^® Exams with 80% marks provided by KnowledgeWoods (Knowlett Learning Company).

- THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, BY KNOWLETT LEARNING LLP.

- PLEASE NOTE AND BE ADVISED THAT APART FROM WORLD-CLASS PROGRAM DELIVERABLES, GUIDANCE AND DEDICATED POST-TRAINING SUPPORT, KNOWLETT LEARNING LLP. WILL NOT PROVIDE ANY OTHER ASSISTANCE, EXPRESSED, IMPLIED, OR ASSUMED.

- MONEY BACK GUARANTEE – AMOUNT WOULD BE REFUNDED AFTER THE SUBMISSION OF THE PMP^® EXAM TRANSCRIPT/SCORESHEET TO KNOWLETT LEARNING LLP.

- KNOWLETT LEARNING LLP. LIABILITY IS RESTRICTED TO THE AMOUNT YOU HAVE PAID FOR THE PROGRAM ONLY NOT EXCEEDING THE PROGRAM FEE IN ANY/ALL CASES.

- KNOWLETT LEARNING LLP. reserves the right to amend these Terms and Conditions at any time and without notice.

Dear Participant/PMI^® Certification Aspirant,

When you register online/by phone/in person/by email for KnowledgeWoods PMP^® Refresher Boot Camp Program, you are agreeing to abide by the above-mentioned terms and conditions.

PMP^® E-LEARNING

Refund Policy:

- There will be no refunds in any case whatsoever.

Jurisdiction – Dispute:

- In the case of any disputes, all laws shall be governed by New Delhi, India jurisdiction.

Validity:

- The validity cannot be broken or divided into parts. This is a continuous duration and is applicable from the date of course activation.

Deliverables:

- All deliverables are in electronic form and no component will be physically shipped or delivered.

E-Certificate:

- On successful completion of the course, an E-Certificate shall be mailed electronically. No paper/physical shipment will be done.

- The participant can print a copy of the certificate for personal use.

Start Date or Activation Date:

- The start date will not be later than 3 working days after payment is received from the customer and realized by the bank.

- In the case of advance purchases, the customer will have the option of specifying the activation date at the time of registration.

Minimum Hardware/Software Requirements:
- The customer has to undertake the responsibility of checking the hardware and software compliances / requirements before making a purchase.
- The current version runs on Microsoft Windows and Mac OS.
- The eLearning course also requires latest Adobe Flash Player plug-ins. Please download the same before launching the course.
- The courses are hosted on a web server hence require good internet connectivity.
- Up-Time - 99%
- There will be frequent outages planned for maintenance purposes. This might require patch uploads, version updates, and other necessary housekeeping jobs.
- There will be scheduled downtime announced to keep the system in a healthy running state. Customer cooperation is expected in such situations.
- However, such system downtime shall not exceed 1%.

100% Money Back Guarantee Terms:

If you are not able to clear PMP^® Certification Examination on your First Attempt within the time period of 90 Days, we will:

- PAYBACK your Course Fee (Applicable Administrative Charges will be deducted: INR 1500 for Superior)

PRE-CONDITION:-
- Money Back Guarantee is applicable on the purchase of 'Superior Edition' only!
- You must take the PMP^® Certification Examination within the time period of Ninety (90) Days.
- You must complete (Attempt all Questions) all 10 sets of Online Mock PMP^® Exam provided by KnowledgeWoods (Knowlett Learning Company) prior to appearing for PMP^® Certification Exam and Must secure at least 80% marks in Individual Mock Tests.

Kindly note: KnowledgeWoods Online Exam System generates Automatic, Candidate-wise Report for Mock Exams Attempted and your respective scores in the Mock Exams. As such, to meet the pre-requisites, and more importantly to clear the PMP^® Examination at the very First Attempt - it becomes mandatory to complete (Attempt all Questions) all the Ten (10) Mock PMP^® Exams with 80% marks provided by KnowledgeWoods (Knowlett Learning Company)